Last updated: October 29, 2025
We are The Fix Store (”Company,” “we,” “us,” or “our”), a company registered in the United States at:
645 Ascension Ave, El Paso, TX 79928, USA
We operate the website https://thefixstore.com (the “Site”) and related online services, including any online store, software, chat systems, or automation tools linked to these Legal Terms (collectively, the “Services”).
You can contact us by email at [email protected], or by visiting during our business hours:
Every day, 8:00 AM – 8:00 PM (CST).
By accessing or using our Services, you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use immediately.
We may modify these Terms from time to time. Updates will be effective once posted on our Site. Continued use of our Services means you accept those changes.
The Services are intended for users who are at least 18 years old.
The Fix Store provides tools, materials, and products for home improvement, construction, and repair.
By using our Services, you confirm that you are responsible for ensuring your activities comply with all applicable local and federal laws.
Our Services are not designed for regulated data or industries such as medical, banking, or government use.
All content available through our Site — including product descriptions, photos, videos, logos, and software — is owned or licensed by The Fix Store and protected by intellectual property laws.
You may view, print, and download materials for personal or internal business use only, but you may not copy, modify, or redistribute our materials for commercial use without written permission.
All rights not expressly granted are reserved.
By using our Site or Services, you agree that:
All information you provide is true and accurate.
You are at least 18 years old.
You will not use automated systems (bots, scrapers, etc.) to access our Site.
You will comply with all applicable laws.
We reserve the right to suspend or terminate accounts or access if false or unlawful activity is detected.
We accept:
Visa, Mastercard, American Express, Discover, and PayPal.
All payments are processed securely in U.S. Dollars (USD).
By submitting an order, you agree to pay all applicable fees, taxes, and shipping costs. We reserve the right to correct pricing or cancel orders if errors occur (even after payment).
Sales are final unless otherwise specified in writing or required by law.
All product sales are final once processed.
Refunds or exchanges may be offered only in the event of damaged or defective products, reported within 7 days of delivery, with photo evidence provided.
To request a refund or replacement, contact [email protected].
We strive to ship orders promptly. Delivery times may vary depending on product availability and shipping carrier performance.
The Fix Store is not liable for delays caused by shipping carriers, weather conditions, or incorrect addresses provided by the customer.
If you subscribe to any monthly or recurring service through The Fix Store, billing will renew automatically unless canceled.
You can cancel at any time by contacting [email protected].
Setup fees and monthly charges are non-refundable.
By signing up or making a purchase, you may receive automated text messages for order updates, delivery alerts, or promotional offers.
Message frequency varies.
Message and data rates may apply.
To stop receiving messages, reply STOP.
For support, email [email protected].
Carriers are not responsible for delayed or undelivered messages.
Consent to receive text messages is not a condition of purchase.
Some features of The Fix Store (such as customer chat, recommendations, or notifications) may use artificial intelligence (AI) or automated systems to assist users.
AI-generated responses are for convenience only and may not always be accurate.
Users are responsible for verifying any information before making purchase or business decisions.
You may not:
Use our Site to perform illegal acts or transmit malicious software.
Attempt to hack, disrupt, or reverse-engineer our systems.
Resell or copy our content, designs, or product listings.
Use false contact or payment information.
Harass or threaten our employees or customers.
Any such activity may result in termination of access and potential legal action.
To the fullest extent permitted by law, The Fix Store is not liable for any indirect, incidental, consequential, or special damages — including lost profits, lost data, or product misuse — arising from your use of the Services.
Our total liability shall not exceed the amount you paid for the product or service involved.
Our Services are provided “as is” and “as available.”
We make no guarantees that the Site will be error-free, uninterrupted, or suitable for a particular purpose.
You use our Services at your own risk.
Your use of our Services is also governed by our Privacy Policy, available at:
https://app.sentiumcrm.com/v2/preview/tzgDxEPcjdjFPO4eXYKi
By using our Site, you consent to data processing in the United States.
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules.
Any disputes shall be resolved in the state or federal courts of El Paso County, Texas.
For questions, disputes, or customer support, please contact:
The Fix Store
📍 645 Ascension Ave, El Paso, TX 79928, USA
📞 Available daily from 8 AM – 8 PM