Privacy Policy

Last Updated: January 2026

Scrappy’s Pet Salon and Grooming (“Scrappy’s,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, book appointments, or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name

Phone number

Email address

Billing or payment information

Appointment details

b. Pet Information

Pet name, breed, age, and size

Grooming preferences

Health conditions, allergies, or behavioral notes (as provided by you)

c. Website & Booking Data

IP address

Browser type

Pages visited

Date and time of visits

Online booking activity

2. How We Use Your Information

We use your information to:

Schedule and manage grooming appointments

Communicate confirmations, reminders, and updates

Provide grooming services safely and effectively

Process payments

Improve our website and customer experience

Comply with legal and business obligations

3. Sharing of Information

We do not sell or rent your personal information.

We may share information only with:

Payment processors

Appointment scheduling or booking software providers

Service providers necessary to operate our business

Legal authorities if required by law

All third parties are required to protect your information.

4. SMS, Email & Communication

By providing your phone number or email, you consent to receive:

Appointment confirmations

Appointment reminders

Service-related communications

You may opt out of non-essential communications at any time by replying STOP to SMS messages or contacting us directly.

5. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

Improve website functionality

Analyze traffic and usage patterns

You can disable cookies through your browser settings; however, some features may not function properly.

6. Data Security

We take reasonable steps to protect your personal information using administrative, technical, and physical safeguards. While no system is 100% secure, we work to protect your data from unauthorized access, misuse, or disclosure.

7. Your Rights & Choices

You have the right to:

Request access to your personal information

Request corrections to inaccurate information

Request deletion of your personal data, subject to legal and business requirements

To make a request, please contact us using the information below.

8. Children’s Privacy

Scrappy’s Pet Salon and Grooming does not knowingly collect personal information from children under the age of 13. If such information is discovered, it will be deleted promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Scrappy’s Pet Salon and Grooming

12115 Montwood Dr #202

El Paso, TX 79936

Phone: (915) 549-7989

Website: https://scrappyspetsalon.com