PRIVACY POLICY

Last Updated: October 29, 2025

INTRODUCTION

This Privacy Policy explains how Express Body & Paint (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website https://expressbodynpaint.com or contact us through our online forms or communications.

By using our website or Services, you agree to this Privacy Policy.

If you have any questions, contact us at:

Email: [email protected]

Phone: (915) 474-7733

1. INFORMATION WE COLLECT

We collect only the information you voluntarily provide through our website contact or booking forms.

Personal Information Collected

First and last name

Email address

Phone number

We Do Not Collect

Payment information

Social Security numbers

Sensitive personal data

Login credentials

2. HOW WE USE YOUR INFORMATION

We use your information only for the following purposes:

To contact you regarding your service request

To schedule, confirm, or update appointments

To respond to inquiries

To request customer feedback or Google reviews

To improve customer service and communication

We do not sell, rent, or trade your personal information. All information collected is used solely to provide our services, communicate with you regarding estimates, repairs, updates, and billing, and improve customer experience.

Access to your information is limited to authorized personnel and service providers only when necessary to fulfill your request.

3. NON-SHARING OF MOBILE INFORMATION (SMS COMPLIANCE)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing is permitted only with subcontractors or service providers strictly for support services, such as customer service or messaging delivery.

All other use case categories explicitly exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

4. SMS & COMMUNICATIONS

If you provide your phone number, we may contact you by call or text message regarding:

Appointment confirmations or updates

Service follow-ups

Requests for Google reviews

Opt-Out

You may opt out of SMS messages at any time by replying STOP or by contacting us at [email protected].

Message and data rates may apply.

Consent to receive messages is not a condition of purchase.

5. GOOGLE REVIEWS

After your service, we may send you a message or email requesting feedback or a review on Google.

Submitting a review is completely optional and governed by Google’s own privacy policies.

6. COOKIES & TRACKING

Our website does not intentionally use tracking cookies to collect personal data.

Basic website analytics may be used to ensure site functionality, but no personally identifiable information is collected through cookies.

7. HOW WE PROTECT YOUR INFORMATION

We take reasonable administrative, technical, and physical measures to protect your personal information using secure systems and limited access.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. DATA RETENTION

We retain personal information only as long as necessary to fulfill your request or provide our Services.

Once information is no longer required, it is securely deleted.

9. CHILDREN’S PRIVACY

Our website and Services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

10. YOUR PRIVACY RIGHTS

You may request to:

Access your personal information

Correct inaccurate information

Request deletion of your information

To make a request, contact us at [email protected].

11. POLICY UPDATES

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date. Continued use of our website or Services constitutes acceptance of the updated policy.

12. CONTACT US

Express Body & Paint

Email: [email protected]

Phone: (915) 474-7733

Website: https://expressbodynpaint.com